“I spent a lot of time calling multiple pest control companies around town, and the thing I found that really sets Heat apart is their warranty. If a company isn’t willing to stand behind their work for a long time, it says a lot about how effective they’ll be. Heat offered the best warranty of any company I called by far (in some cases, up to 6x longer than their competitors).
They also went above and beyond in talking me through the process and answering dozens of questions before I was even a customer. (Shoutout to Lenny for being so patient and taking SO MUCH time with me before the sale.) This was like a breath of fresh air after dealing with some of the other companies in town, who wanted to charge me $150 just to come out and write an estimate for the job.
On top of all this, once I was ready to become a customer they were able to work me in very quickly, unlike competitors who wanted me to wait multiple weeks.
With such great service and warranty I thought their prices would be higher, but I found them to be right in line with the other companies I called – if not a bit lower. These guys did a fantastic job, and I’d recommend them to anyone.”
Our technician was Robert Brown. He was very professional, thorough and knowledgeable. He was able to address all of our concerns and put a plan together immediately to address the issues. He gave us several pricing options and explained in detail how each approach to the problem would get us a resolution. Love the attention to detail and felt he was more concerned about taking care of our health than just trying to make a sale. Great company per our original meeting. We are looking forward to doing business with Robert and Heat Pest Services LLC.